Canadian Customers:

*Weight and size restrictions may apply - our shipping department will contact you to discuss subsidized shipping options.

International Customers:

We do our best to process all orders within 24-48 hours (business days only, we currently do not process or ship orders on weekends or holidays).
Note: Orders that include a PRE-ORDER item will be held in full until the release date.

RETURN POLICY

As per Section 16 of the Food and Drugs Act (RSC (1985), c. F-27), we cannot accept any product returns. It is impossible for us to ensure that this product has not been opened.

As customer satisfaction is important to us, we still invite you to communicate by email to info@nailifydistribution.com if a situation seems to be an exception.

The customer has 3 working days to report any missing or damaged parts from the date of receipt of the goods.

All sales are considered final unless product failures are due to a manufacturer defect.

Product failure must be brought to our attention within a maximum of 10 days.

Refunds are offered in the form of store credit, with up to 30% compensation being withheld to compensate for submission time, inventory management, and carrier fees and associated losses.

  1. 1. GENERAL INFORMATION

Orders are subject to stock availability. If an item is out of stock at the time you order it, this will be noted on your order form.

  1. 2. DELIVERY ADDRESS

Orders will be delivered to the address you have indicated on our payment page of our website. All orders are made and delivered from the warehouse located in Quebec. Delivery people are not authorized to leave an order at the delivery address indicated on the invoice if there is no one at the said address to receive it.

  1. 3. DELIVERY TIME

Standard delivery time is 1-3 business days, depending on the delivery region, acceptance and approval of your order by the credit department and the time your order is placed on our site.

Delivery is from Tuesday to Friday, excluding public holidays. Delivery times are estimates only and are calculated from the date of the order. They should be used as a guide only and are subject to acceptance and approval of your order by the credit department.

POLICY APPLICABLE TO TRAINING

Payment for graduation : The full training fee must be paid to obtain the diploma. In the event of late payments, the participant will lose access to the training until their financial situation is regularized and their account statement is updated.

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